Governor Murphy has announced allowing 10% indoor capacity at sporting events starting March 1. In conjunction with this announcement, we will begin hosting fans for New Jersey Devils home games beginning on Tuesday, March 2. Prudential Center will operate at 10% capacity until further notice.
Black and Red Members will have access to purchase tickets beginning on Thursday, February 25. All remaining tickets will go on-sale to the public the following day, Friday, February 26 at 11:00 AM ET.
Due to the need for social distancing and being at 10% limited capacity, certain traditional seating sections will not be available for purchase. All available seat locations will automatically populate on the Ticketmaster seating chart during your priority purchase window.
If you are not feeling well, have a temperature, or have had close contact with an individual who has tested positive for the coronavirus, it is best not to travel to Prudential Center. Prior to the game, please contact a Devils ticketing representative at 1-800-NJ-Devil for options.
Ticket transfer and resale will be enabled for all Devils home games in the months of April and May beginning Wednesday, March 24.
Tickets for the 2020-21 Devils Season and beyond will be 100% mobile and accessed via the New Jersey Devils app.
In the event that a Devils game in the 2020-21 NHL Season is postponed, your ticket(s) will be valid for the rescheduled game.
In the event that a game in the 2020-21 NHL Season is cancelled, your ticket(s) will be automatically refunded.
Your safety is our #1 priority. The Devils and Prudential Center have partnered with local health organizations like RWJBarnabas Health to implement protocols that will ensure you have a safe visit to Prudential Center including:
Learn more about the Prudential Center Pledge.
While inside Prudential Center, the Parking Deck presented by Ford or on the sidewalks surrounding the arena, all guests above the age of 2 will be required to wear a mask that covers the mouth and nose at all times. Gaiters, bandanas and coverings with exhalation valves or vents are prohibited, and the use of a face shield does not eliminate the requirement to wear a face covering underneath (except as noted below). When actively eating or drinking in assigned seating locations guests may temporarily lower their masks.
Any guest who is unable to wear a face covering due to a medical condition must provide at least 24 hours advance notice to Prudential Center via the method outlined below.
Any guest requiring an accommodation that fails to notify Prudential Center via the method outlined above and attempts to enter without a face covering will be denied entry.
Any guest who is unable to wear a face covering due to a medical condition will be required to wear a face shield at all times while at Prudential Center except if necessary when actively eating or drinking in your designated seating location.
To assist with social distancing, all guests will be assigned a specific time and entrance that they must use to enter the building. Guest with tickets in even numbered sections will be permitted to enter the building from 60 minutes prior to puck drop through 30 minutes prior to puck drop. Guests with tickets in odd numbered sections will be permitted to enter the building from 30minutes prior to puck drop through puck drop. If you miss your time slot, your entry to the building will be at the discretion of the Guest Services Team to ensure social distancing policies are followed. To ensure the shortest distance of travel to your seat, use our Safe Entry tool to find out which entrance you have been assigned based on your section.
Yes. Since ticket forwarding has been turned off for the Season, the entire party must arrive together and be scanned in at the same time.
During the security screening process, a Prudential Center Team member will use a contactless infrared temperature scanner to check everyone’s temperature. If a guest has a temperature that registers over 100.4, they will be permitted to “cool off” outside for 5 minutes before being rescreened. If the temperature remains above 100.4 they will not be permitted to enter and will be offered a refund.
Yes. All guests must consider whether they (and others in their party) meet certain health criteria before entering Prudential Center.By entering Prudential Center, you (and all guests in your party) acknowledge and agree that:
If you or anyone in your party cannot agree to the above, DO NOT enter Prudential Center and contact a member of the Guest Services Team for assistance.
Bags are not permitted inside of Prudential Center.
The only exceptions are soft sided clutches/purses/wallets under 4” x 7” that do not have a shoulder strap or chain attached, and medical or childcare bags under 12” x “16” x 6”. Patrons with bags that meet these exceptions should enter at the Ford Tower or the Lafayette Street entrance and expect to have their bags X-rayed.
Bags that do not meet these exceptions must be returned to the guest’s vehicle or stored in a Prudential Center supplied locker at the guest’s expense. Lockers are located outside the Ford Tower and the Lafayette Street entrances.
Navigating Prudential Center has never been easier. Please use our Safe Entry wayfinding tool which will provide turn by turn directions from your assigned entry point to your seat. In addition, the location of the nearest restrooms will be provided.
Yes, Prudential Center provides guests with an in-game texting service, allowing guests to text issues to Prudential Center Management anonymously and discretely without having to leave the comfort of their seats. Guests may text 507.PC.GUEST (507.724.8378) and a team member will respond accordingly. Standard data fees and text messaging rates may apply based on your plan with your mobile phone carrier.
To facilitate social distancing, all elevators at Prudential Center will be reserved for guests with disabilities and medical conditions. Elevators will have a maximum capacity of four guests, and everyone must be a member of the same household to ride together.
To avoid gatherings in aisles and at the top of sections, Prudential Center is implementing a temporary suspension of the “Puck in Play” Policy which previously held fans at the top of the section during game play
Yes, concession stands will be open with fan favorite, single serve items, see below for more info:
In an effort to provide a safe and seamless experience at Prudential Center, no seat locations in Prudential Center will be “all-inclusive” at this time.
Select team store locations will be open to ticketed guests on game day. Mobile ordering with contactless pick up will also be available by visiting devilsdenshop.com.
Yes, to ensure the safety of all of our guests and team members, anyone who has been vaccinated will still be required to adhere to all health and safety procedures.
Please reach out to your member services representative or email GuestServices@PruCenter.com.