Prudential Center Job Fair

Job Position Summary:

Usher/ Ticket Takers provide professional and exemplary customer service to all guests, employees, and the community at every event, in adherence with Prudential Center rules and regulations to ensure a safe and world class environment.

Primary Duties:

• Greeter/Internal Director – responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow;
• Ticket Taker – responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into Prudential Center;
• Usher – responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, and reporting various incidents or needs to the appropriate parties;
• Escalator Attendant – responsible for pacing guests as they enter and exit the escalators to ensure the safety of our guests, being attentive to safety hazards, and reporting incidents or requesting assistance as needed;
• Access Control – responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting spirits to leave certain spaces, and scanning tickets and/or providing wristbands or stamps to guests when needed;
• Giveaway Staff – responsible for distributing programs or other promotional items to guests during ingress, the event, or egress;
• Fill In Staff/Breakers – all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving co-workers breaks in various areas and positions around the building.

Key Job Components:

• Provides World-Class service to all guests, vendors, and employees at all times;
• Develops and maintains positive working relationships with all employees and vendors;
• Anticipates and responds professionally to guests’ needs, concerns and questions;
• Checks assigned areas pre-and post event; proactively reports and addresses needs prior to doors opening and follow up to ensure issues are resolved;
• Learns all arena policies, procedures, locations, and event specific information provided;
• Recognizes/checks all ticket types and provides guests with friendly, accurate directions;
• Monitors assigned sections and surrounding areas to identify issues, reports and notifies appropriate personnel, and ensures compliance with arena policies, cleanliness, and safety;
• Adheres to all Ccompany policies and procedures, including uniform and appearance guidelines; (Maintain a neat, well-groomed appearance that conveys professionalism at all times).
• Communicates effectively, both in writing and verbally;
• Works well with others, assists teammates, and performs and completes a variety of duties, often changing from one task to another, without the loss of efficiency or composure within the guidelines & deadlines set by Guest Services guidelines;
• As necessary handles tough, high-pressure situations while remaining calm and professional;
• Completes other duties as assigned by Guest Services supervisors and managers.

Qualifications:

• High School diploma or GED required;
• Prefer demonstrated experience with customer service and problem-solving;
• Bilingual a plus, especially Spanish.

WORKING CONDITIONS

Availability : Must be available to work 70% of events each month, mandatory events as determined by management, and able to report for the following schedule:

• Available to report by 5pm on weekdays (Monday through Friday);
• Available all day every Saturday and Sunday;
• Ability to work until 12:00am or later per event needs;
• Available to work holidays as needed.

Work Environment : This position requires that work be performed from in all concourse, seating bowl, and entrance locations at Prudential Center. Employees will be stationed next to exterior doors during winter months and should dress accordingly. Work may be in steep areas (approx. 60 feet high).

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’ s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Are you interested in being part of our Team?

• Apply quickly and efficiently online
• Interview from the convenience of your own home
• Weekly pay
• Competitive benefits
• Flexible schedules 

With over 80 years of protecting the things that matter, we’ ve seen more than most. That’ s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

EOE/M/F/Vet/Disabilities

ABM is looking for responsible people that commit to their work and maintain the high level of service the client expects.

All positions are for post event cleaner, perfect for someone with a day job looking for extra hours.

All positions are to start as post event cleaner (Night hours) with possibility of moving into event hours, and into a team leader positions.

Position is Part-time Seasonal

• Hours vary per week depending on how many events are scheduled in the arena
• Available to work overnight (8PM through 7AM)
• Experience is preferred but not required
• Employee must be able to work efficiently with little to no supervision.

Minimum Requirements

• Must be able to lift 25-75 pounds.
• Must be able to pass basic background check
• Must be able to withstand high altitude such as high sections in arena.
• Must be able to go up and down stadium steps with ease.
• Must be able to reach down and pick up trash and recyclables multiple times a day.

About the Team

Our global Fanatics Retail, In-Venue, and Special Events business spans North America, Europe and Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs and Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, and physical retail stores including flagship stores such as the NBA and NHL retail stores in New York City, professional sports stadium stores, college team stores, and live events such as the Kentucky Derby and golf’s Ryder Cup. Each store or event is designed with a tech-infused retail approach and our omni-channel operation enabling us to react in near real-time to capture all of the great moments in sports to ensure that product is available to fans in the heat of the moment. 

The Retail Lead plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front line selling effort. The Retail Lead will drive results through effective communication and team building.

This position could be full or part-time depending on the specific needs of the property and will work a rotating, schedule including days, nights, and rotating weekends.

General Duties and Responsibilities:

• Drive sales results by executing the sales/operations plans
• Support back of house operations; maintain stockroom organization
• Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT
• Communicate expectations for assignments and projects to employees under your supervision
• Provide training and assistance to new employees as required
• Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

Education, Experience and Requirements:

• High School graduate or equivalent
• Minimum one year working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
• Foreign language skills are a plus

Job Knowledge, Skills and Abilities:

• Possess a fun, outgoing, confident, professional demeanor
• Prior leadership or management experience preferred
• Ability to work well with all levels of management, build partnerships and direct team
• Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
• Ability to represent Fanatics/League/Team Values and standards
• Able to balance and prioritize multiple projects while remaining calm under pressure
• Available to work varied shifts including; weekend, closing and holiday shifts
• Strong verbal and written communication skills
• Ability to complete two step network duo verification for the rare instance where required to do so

Physical Demands:

• Regularly required to sit stand, reach, bend and move about the facility as needed
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

About the Team

Our global Fanatics Retail, In-Venue, and Special Events business spans North America, Europe and Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs and Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, and physical retail stores including flagship stores such as the NBA and NHL retail stores in New York City, professional sports stadium stores, college team stores, and live events such as the Kentucky Derby and golf’s Ryder Cup. Each store or event is designed with a tech-infused retail approach and our omni-channel operation enabling us to react in near real-time to capture all of the great moments in sports to ensure that product is available to fans in the heat of the moment. 

The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends.

General Duties and Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one 
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team

Education, Experience and Requirements

• Minimum 18 years of age, High School graduate or equivalent
• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
• Foreign language skills are a plus

Job Knowledge, Skills and Abilities

• Possess a fun, professional demeanor
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can do attitude
• Strong verbal communication skills

Physical Demands

• Regularly required to sit stand, reach, bend and move about the facility as needed
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

Position Summary:

Prudential Center and the New Jersey Devils are seeking passionate, hard-working, and energetic individuals to join the New Jersey Devils Event Services Team. This part-time, co-ed and interactive group will engage fans at all Devils home games, as well as non-game day events throughout the season.

Essential Duties and Responsibilities:

On Devils home games:

• Working/operating the Little Devils Zone, 50/50 Raffle, and any other ancillary needs such as sponsor activations including (but not limited to):
• Assist with Prospect Playground set up, maintenance, and break down during Devils home games, assist with customer inquiries regarding the zone and Kids Club, and interact with customers of all ages.
• Actively sell, handle, and distribute 50/50 raffle tickets within Prudential Center at either a stationary kiosk, or as a roaming sales representative, prior to and during New Jersey Devils games.
• Operate Devils mobile unit, assist with food drives, perform data collection, and execute post-game ticket sales experiences (shoot from the blue line, broomball).

On non-game days:

• Execute numerous events at the Prudential Center and off-site locations
• Represent the New Jersey Devils at special events; viewing parties, clinics/camps, charity events, ticket sales events and promotional engagements. Assist event managers with events (i.e. setup, breakdown, taking photos).
• Provide exceptional customer service.

Educational Background Required:

• High school diploma required;

Knowledge, Skills and Abilities:

• Must have a flexible schedule, including nights, weekends and holidays.
• Must be self-confident, resilient and possess a high energy level and enthusiasm.
• Prior experience in cash handling and customer service
• Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
• Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication and problem-solving skills.
• Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.
• Must have the ability and willingness to maintain an impeccable professional appearance.
• Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.

CONCESSIONS

Bar Backs | Bartenders | Bar supervisors | Concession Cashiers | Concession Cooks | Asst. Stand Lead | Stand Lead | Food Runners | Concession Supervisors | Warehouse Workers | Concession Pizza Cooks

CULINARY

Prep Cooks | Line Cooks | Porter / Stewards

CUSTOMER SERVICE

Customer Service Representatives | Uniform Room Attendants

PREMIUM

Bar Backs | Runners | Supervisors | Bussers | Servers | Suite Runners | Suite Supervisors | Suite Pantry Supervisors | Suites Office Coordinator / Admin